Privacy Policy

Introduction

Welcome to https://bathing-assistance-mcallen-texas.primarycareaid.com (hereinafter referred to as “Bathing Assistance McAllen Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://bathing-assistance-mcallen-texas.primarycareaid.com.
Any mobile applications or software we offer.
Online services and platforms provided by us.
Products and services accessed through our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Authorized User Access: When you use our applications and services as an authorized user, we collect and process your data to provide personalized functionality and ensure account security.
Website Visits: If you visit our websites, we may track your interaction through analytics tools to improve content delivery and user experience.
Communications: We may contact you via email, calls, or texts/SMS for transactional purposes, customer support, marketing (with your consent), or to provide updates about our services.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Your username, registration details, and profile settings.
Payment Details: Credit/debit card information, billing addresses, and payment transaction logs.
Financial Records: Bank account information (if provided for direct deposits or payments).
Purchase History: Items purchased through our services, order numbers, and associated costs.
Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your device (with consent).
Location Data: Your geographic location when using our GPS-enabled services.
Feedback and Reviews: Comments, ratings, and reviews you submit to us.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your permission).
Product Preferences: Your choices, preferences, and interactions with our products or services.

We obtain this information through direct user input, automatic tracking technologies, and third-party sources who provide us with aggregated or de-identified data.

Cookies and Similar Technologies

We use cookies and similar tracking tools for several reasons:

Strictly Necessary: These cookies enable core functionalities of our website, such as allowing you to log in and access secure areas.
Preferences: We use them to remember your preferences, language settings, and other customization options.
Analytics: Analytics cookies help us understand user behavior, improve our services, and tailor content for a better user experience.

Users have the option to manage or block non-essential cookies through our Cookie Manager. For more information on cookies, please refer to our Cookie Policy.

Data Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including:

Legal Compliance: We may store data to comply with applicable laws, regulations, or legal processes.
Business Operations: Data is retained for our internal operations, product improvement, research, and analytics.
Customer Support: We keep records of interactions to provide efficient customer service and support.

Once the data is no longer needed for these purposes, we securely delete or anonymize it from our systems.

Security Measures

We prioritize the protection of your personal data and implement robust security measures:

Encryption: We use encryption protocols to secure data transmission and storage.
Access Controls: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.
Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential risks.
Data Backup: Regular backups ensure that we can restore data in case of an incident.

Children’s Privacy

Bathing Assistance McAllen Texas does not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take appropriate steps to delete it.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
Restriction: You may limit our processing of your data for specific purposes.
Data Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: You are protected from adverse decisions based solely on your exercise of data protection rights.

To exercise these rights, please contact our Data Privacy Team at [email protected]. We will respond to your request as quickly as possible within the time frames prescribed by law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any significant changes on our website with a notice at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Postal Mail: Data Privacy Team, Bathing Assistance McAllen Texas, [Address]

We appreciate your trust in us, and we are committed to handling your personal data with care and transparency.